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Return & Refund Policy
Our Return and Refund Policy was last updated.
Thank you for shopping at scooter99.com.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to scooter99.com
“Goods” refers to the items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to the Website.
“Website” refers to SCOOTER99, accessible from www.scooter99.com
“You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By visiting this page on our website: wwww.scooter99.com/contact
By sending us an email: info@scooter99.com
In order for the Goods to can refund as following below :
1. Out of Stock.
2. The item defact.
3. Governement limitation restriction rules (etc: during covid)
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
Scooter99, Jl.H.Buang No.16 Ulujami Jakarta 12250 INDONESIA
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.